Most people who open this page are checking on themselves, a partner, or a friend. That's a sensible thing to do, and there's no judgement in reading further. Gambling should stay entertainment, not a source of stress, and this page sets out how we help keep it that way, plus where to find free, independent support if you need more than we can offer.
Why responsible gambling matters
Money lost while gambling should be money you were comfortable spending on entertainment, nothing more. When it starts covering bills, causing arguments, or being chased back through bigger bets, it has stopped being entertainment. We build account controls for exactly that point, but the earlier you use them the better they work.
Signs gambling is getting out of hand
- Chasing losses with bigger stakes to "win it back"
- Borrowing money, or using bill money, to keep playing
- Hiding the amount of time or money spent from people close to you
- Feeling irritable or anxious when you try to stop
- Playing later into the night than you planned, repeatedly
- Ignoring other responsibilities to keep a session going
Questions worth asking yourself
None of these diagnose anything on their own. A pattern of "yes" answers is the signal worth acting on.
- Have you gambled longer than you intended in the last month?
- Have you lied to anyone about how much you've spent?
- Do you feel restless or short-tempered when not gambling?
- Have you borrowed money to fund a deposit?
- Has gambling affected your sleep, work or relationships?
- Have you tried to cut back and found it harder than expected?
Our account control tools
These sit in your account settings, and each does something specific:
| Tool | What it does |
|---|---|
| Time-out | A short break from your account. Revoking it early is not possible until 24 hours after you request the time-out. |
| Self-exclusion | A longer break, requested by email. Your account first goes through a 24-hour cooling-off stage, after which a support agent gives you the available exclusion periods and needs a written reply to confirm. |
| Deposit and account limits | Set from your account settings. Lowering a limit applies straight away; raising or removing one takes effect 24 hours after the request. |
The 24-hour delay on increasing a limit is deliberate. It means a decision to spend more made in the moment can't take effect immediately, which gives you a full day to change your mind.
Practical limits that actually work
- Set a deposit limit before your first deposit, not after a losing session
- Treat the 24-hour delay on raising limits as a genuine cooling-off period, not an inconvenience to work around
- Use a time-out the moment a session feels like it's dragging you along rather than the other way round
- Keep gambling spend separate from money earmarked for bills, in a different account if you can
- Log your sessions for a week if you're unsure how much time or money you're actually spending
Where to get help in the UK
These organisations are independent of Blindluck Casino and free to use.
- GamCare and the National Gambling Helpline, 0808 8020 133, free and available 24/7
- BeGambleAware for advice and confidential support
- GamStop, the free national self-exclusion scheme covering licensed gambling sites
- Gordon Moody for residential and online treatment programmes
Blocking software
If self-exclusion on one site isn't enough, blocking software works at the device level across all gambling sites and apps. Gamban and BetBlocker (free, and available across most platforms) both do this, and neither needs technical know-how to set up.
Protecting minors
This site is restricted to players aged 18+. If a device you gamble on is ever shared with a child or teenager, parental-control software such as Net Nanny or Qustodio can keep gambling sites off that device entirely, which is worth setting up before it becomes an issue rather than after.
Questions about any of the tools above can go to [email protected]. Gambling should be entertainment, not a chore.
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.